AI Sales Assistant: RAG-Powered AI Chatbot for PrestaShop

Quick Overview

Why choose RAG over standard AI chatbots?

Standard AI chatbots often invent products, promise discounts you do not offer, or quote inaccurate prices. AI Sales Assistant with RAG solves this fundamentally: when a customer asks a question, the module performs an indexed semantic search across your active products, categories, stock levels, and CMS pages, feeding only verified facts into the prompt before generating the final response.

Key Features

• Live Catalog Grounding: prices, attributes, and stock availability are checked against your database at the exact moment of the conversation.
• One-Click Add to Cart: the assistant presents interactive product cards inside the chat window with direct "Add to Cart" buttons.
• Order Tracking & Delivery Status: logged-in customers can check tracking numbers and package delivery status directly within the chat.
• Store Policy Guidance: answers questions regarding return periods, shipping carriers, warranty, and payment methods from your CMS pages.
• Lead Capture & Human Support Handoff: collects customer contact details and transfers complex inquiries to your support team via email.
• Privacy-Conscious: customer emails, phone numbers, and payment details are automatically masked before interacting with AI providers.

Frequently Asked Questions

Do I need a monthly subscription?

No. You purchase the module once. You connect your own Google Gemini API key (often free within Google's tier or fractions of a cent per query) or OpenAI key. You only pay for what you use directly to the AI provider.

Can the AI hallucinate fake prices or products?

The RAG architecture prevents hallucinations by constraining the AI to answer solely based on the structured catalog extracts provided in real time.