Delivery and Instant Download

Digital products available immediately

All themes and modules offered on shop.genisoft.fr are digital products (.zip archives ready to be installed directly in the PrestaShop back office). No physical parcel is shipped.

How to get your theme or module?

  1. As soon as your order is confirmed, the download link is unlocked in your customer account, under Order history and details.
  2. You also receive a confirmation email containing the download link for the .zip file (along with PDF setup guides when included).
  3. For free modules (€0), download is available immediately after checkout validation, without requiring any credit card details.
  4. For modules protected by a license key tied to your domain name (such as SpamCustomerCleaner PRO), the key is automatically emailed to your account's address.

Need help with your download?

If you experience any difficulties downloading or installing your archive, reach out to us at contact@genisoft.fr including your order reference number.

Back to top